Before I began teaching, I worked in the service and property management industries for many years. I learned about good and bad training, and good and bad management. In my first management role at a quick-serve restaurant in Alaska I vowed to be a good manager. 

It has always stood out to me from my career experience that in companies with good management and good training, results were... predictably good.  This drew me to roles where I could exercise my training and leadership muscles for the benefit of everyone on my team. Now I know that organizations thrive when they are congruent. When the skills, structure, and behavior of the organization align, people are successful in their roles.

Fast forward to the present. My interest in training and leadership lead to the realization that I should venture into organizational development. Everything I have done as an Instructional Designer has been informed, influenced, and enabled by organizational congruence.